If you found yourself missing a channel on Friday, specifically WICZ Fox 40, you're not alone.
Northwest Broadcasting CEO Brian Brady released a statement and did not hold back
The facts are, Charter/Spectrum refused to negotiate with our company, pulled our stations off their systems, turned on their corporate public relations machine, and began spreading lies about our company. You can choose to believe whoever or whatever you want, but take a moment to contemplate the source.
Brady went on to criticize Spectrum's less-than-stellar customer service track record
Spectrum states they want a “fair deal” and they are fighting for you. That’s interesting coming from a company that charges nearly $4 for a channel guide that every other provider on the planet includes in their package, and they recently raised their rates unannounced and their customers whom we’re speaking to repeatedly tell us how horrible their service is.
The President and CEO of Fox40's parent company finished by urging viewers to email Charter/Spectrum CEO Tom Rutledge and ask him to negotiate a deal (rather than turn viewers against Fox40) by contacting him at: Tom.Rutledge@chartercom.com
⚠️ If you are a Charter/Spectrum customer affected by their company removing our channels from their line-up without notice to you or us on Friday, this message is for you. ⚠️ https://t.co/OpbBfKG6bA— FOX 40 News WICZ TV (@wicztv) February 4, 2018